Legal

Privacy Policy

•Grupo ITM («we,» «us,» «our») operates the website https://grupoitm.net

• This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in it have the same meanings as in our Terms and Conditions.

Definitions

• Services means the website https://grupoitm.net operated by Grupo ITM

Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

• Usage data is data collected automatically, generated by the use of the Service or by the Service's own infrastructure (e.g., duration of a page visit). • Cookies are small files stored on your device (computer or mobile device).

•Controller means a natural or legal person (alone or jointly with others) who determines the purposes of and the means by which personal data is, or is to be, processed. For the purposes of this Privacy Policy, we are the Controller of your Personal Data. •Processors (or Service Providers) means any natural or legal person who processes data on behalf of the controller. We may use the services of various Service Providers to more effectively process your data.

•Interested Party (User): The Interested Party is any natural person who uses our Service and is the subject of Personal Data.

Types of data collected

Personal data

When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you («Personal Data»). Personally identifiable information may include, but is not limited to, the following: • Email address

Name and surnames

Phone number

Street, town, province, postal code, city

Cookies and usage data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving some or all of these communications by clicking the unsubscribe link or following the instructions provided in the email message we send.

Usage data

We may also collect information that your device sends whenever you visit our Service or when you access the Service through a mobile device («Usage Data»).

Usage Data may include information such as your computer's Internet protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service with a mobile device, these Usage Data may include information such as the type of mobile device you use, the unique identifier of your mobile device, the IP address of your mobile device, the operating system of your mobile device, the type of Internet browser you use on your mobile device, unique device identifiers, and other diagnostic data.

Cookie and Tracking Data

We use cookies and similar tracking technologies to track activity on our Service and retain certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts to collect and track information, as well as to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to warn you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.Examples of Cookies we use:

Session cookies. We use session cookies to operate our Service.

Preference cookies. We use preference cookies to remember your preferences and various settings.

•Security Cookies. We use security cookies for security purposes.

Data usage

Grupo ITM uses the data collected for various purposes:

•Supply and maintain our Service

Notify you of changes to our Service

•Allow you to participate in interactive features of our Service when you choose to do so

• Provide customer assistance

• Collect analysis or valuable information that allows us to improve our Service

Control the use of our Service

Detect, avoid, and address technical issues

•Offer you news, special offers, and general information about other goods, services, and events that we may offer and that are similar to those you have already purchased or inquired about, unless you have opted out of receiving this information.

Legal basis for the processing of personal data in accordance with the General Data Protection Regulation (GDPR)

If you are in the European Economic Area (EEA), ITM Group's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

ITMP Group may process your Personal Data for the following:

• Execute a contract with you

You have given us permission to do so

The treatment favors our legitimate interests and is not contrary to your rights.

To comply with the law

Data conservation

Grupo ITM will only retain your Personal Data for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law), resolve disputes, and enforce our policies and legal agreements.

Grupo ITM will also retain Usage Data for the purpose of internal analysis. Usage Data is generally retained for shorter periods, except when this data is used to strengthen security or improve the functionality of our Service, or when we are legally obligated to retain this data for longer periods.

Data transfer

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are outside of Guatemala and decide to provide us with information, please note that we transfer the data, including personal data, to Guatemala and process it there.

•Your acceptance of this Privacy Policy followed by your submission of this information represents that you agree to such a transfer.

• Grupo IT will undertake all reasonable measures necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or country unless adequate controls are in place, including the security of your data and other personal information.

Data disclosure

Disclosure by legal requirement

In certain circumstances, ITG Group may be required to disclose your Personal Data when compelled to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

Legal requirements

Grupo ITM may disclose your Personal Data in good faith when it considers that such action is necessary for the following:

Fulfill a legal obligation

Protect and defend the rights or assets of Grupo ITM

Prevent or investigate potential breaches in relation to the Service

Protect the personal safety of users of the Service or the public

•Protect yourself against legal consequences

Data security

La seguridad de sus datos es importante para nosotros, pero recuerde que ningún método de transmisión por Internet o método de almacenamiento electrónico resulta 100% seguro.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your data protection rights under the General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA), you have certain data protection rights. ITM Group intends to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about the personal data we hold about you and if you wish to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

data

You have the right to access, update, or delete the information we have about you. Whenever possible, you can access, update, or request the deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us for assistance.

The right to rectification. You have the right to have your information rectified if it is inaccurate or incomplete.

•The right to object. You have the right to object to us processing your Personal Data.

The right to restriction. You have the right to request that we restrict the processing of your personal data.

The right to data portability. You have the right to be provided with a copy of the data we hold about you in a structured, commonly used, and machine-readable format.

• The right to withdraw your consent. You have the right to withdraw your consent at any time when Grupo ITM has relied on your consent to process your personal data. Please note that we may ask you to verify your identity before responding to these requests. You have the right to lodge a complaint with a supervisory authority regarding our collection and use of your Personal Data. For more information, please contact your local supervisory authority in the European Economic Area (EEA).

Service providers

We may engage third-party individuals and legal entities to facilitate our Service («Service Providers»), to provide the Service on our behalf, to supply services related to the Service, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data solely to perform these tasks on our behalf and are obligated not to disclose or use them for any other purpose.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We do not control or assume responsibility for the content, policies, or privacy practices of third-party sites or services.

Minor privacy

Our service is not directed at any minors under the age of 18 (hereinafter, «Minor»).

We do not knowingly collect personally identifiable information from children under 18 years of age. If you are a parent or guardian and know that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will inform you via email and/or a prominent notice on our Service before the change takes effect and update the «Effective Date» at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.